Have a question or need support? Our friendly team is ready to assist.
Everything You Need,
All in One Place
From flight changes to visa assistance, our team has you covered before, during, and after your journey.
Speak to a real consultant, not a queue
Existing customers get a direct line to a dedicated travel consultant who can see your full booking history and resolve most issues on the first call.
Already travelling and need urgent support?
Our emergency travel assistance line is available for customers currently overseas or experiencing travel disruptions.
Book with confidence
JNA Travel is an Australian-owned travel company committed to providing affordable travel solutions and exceptional customer service.
We work with trusted airlines, hotels, tour operators, cruise providers, and travel suppliers worldwide to deliver a wide range of travel options and competitive fares. Our goal is to make travel easier by providing:
Competitive flight and holiday deals
Fast and friendly customer support
Secure booking systems
Professional travel advice
Reliable pre-travel and post-booking assistance
Whether you're travelling for business, leisure, family visits, or special occasions, our team is dedicated to helping you every step of the way.
Every Day.
Our consultants are on hand seven days a week across every Australian timezone equivalent, so help is always close by — AEST.
Already travelling and need urgent support?
Our emergency travel assistance line is available for customers currently overseas or experiencing travel disruptions.
JNA Travel
For website enquiries, privacy requests, complaints, or legal notices, please contact us through the contact information published on our website — Email: contact@jnatravel.com.au · Website: www.jnatravel.com.au · Phone: +61 412 983 292.
Schedule 1 — Prohibited Conduct +
You must not:
- Use the Website for unlawful purposes.
- Attempt to interfere with Website security.
- Transmit malware, spyware, ransomware, viruses, or malicious code.
- Use automated scraping tools without permission.
- Copy or reproduce Website content for commercial purposes.
- Collect customer information without consent.
- Upload offensive, defamatory, discriminatory, threatening, misleading, or unlawful material.
- Impersonate another person or organisation.
- Use the Website in a way that may damage JNA Travel's systems, reputation, or business operations.
- Infringe any intellectual property, privacy, confidentiality, or proprietary rights of others.
Any breach may result in suspension of access, cancellation of services, legal action, or reporting to relevant authorities.