Frequently Asked Questions (FAQ)

At JNA Travel, we’re here to make your travel experience smooth and stress-free. Whether you're booking a solo adventure, planning corporate travel, or organizing a special event, we’ve got you covered.

1. What types of services does JNA Travel offer?

We offer a wide range of travel services, including:

• Individual Bookings: Flights, hotels, and customized travel itineraries.
• B2Agents (Business-to-Agent Services): Exclusive rates, commissions, and tools for travel agents.
• Corporate Travel: Tailored solutions for businesses, including group travel, conferences, and meetings.

2. How do I book a trip with JNA Travel?

Booking is easy!
You can visit our website at jnatravel.com.au or contact our team directly for personalized assistance. We’ll help you find the best deals and create a travel plan that suits your needs.

3. Can travel agents work with JNA Travel?

Absolutely!
Our B2Agents Program gives travel agents access to:

• Exclusive wholesale rates
• Competitive commissions
• Marketing and training support

It’s a great way to grow your business while offering top-tier travel services to your clients.

4. How do I contact JNA Travel for help?

You can reach our 24/7 customer support team via:

• Email: contact@jnatravel.com.au
• Phone: +61 470 524 600
• Address: PO Box 356, Toowoomba QLD 4350, Australia

5. What happens if I need to cancel my booking?

Cancellation policies vary by airline, hotel, or service provider.
We recommend reviewing the cancellation terms at the time of booking. If you need help, our support team is here to guide you through the process.

6. How can I stay updated on special offers and promotions?

Stay in the loop by:

• Subscribing to our email list
• Following us on social media
• Visiting our website: jnatravel.com.au

We regularly share exclusive deals and limited-time offers you won’t want to miss!