Privacy Policy

Effective Date: [01/072025]

At JNA Travel ("we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, use our services, or interact with us in other ways.

By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

We collect personal and non-personal information to enhance your experience and deliver personalized services.

• Personal Information: Name, email address, phone number, billing address, and payment details.
• Non-Personal Information: IP address, browser type, operating system, and usage data.
• Cookies & Tracking Technologies: Used to improve website functionality, analyze trends, and personalize your experience.

2. How We Use Your Information

We use your information to:

• Process bookings and provide customer support
• Communicate updates, offers, and notifications
• Improve our website and services
• Analyze user behavior and preferences
• Comply with legal obligations and resolve disputes

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information.
We may share your data with trusted service providers who help us operate our business. These partners are bound by confidentiality agreements.

We may also disclose your information:

• To comply with legal requirements
• To protect our rights, property, or safety
• To safeguard our customers

4. Data Security

We implement security measures to protect your data.
However, no system is completely secure, and we cannot guarantee absolute protection.

5. Third-Party Links

Our website may contain links to third-party sites.
We are not responsible for their privacy practices and encourage you to review their policies.

6. Your Rights and Choices

You have the right to:

• Access and correct your personal data
• Request deletion of your data (subject to legal exceptions)
• Opt-out of promotional emails
• Restrict or object to data processing

To exercise these rights, contact us at contact@jnatravel.com.au or Phone +61 476 524 600.

7. International Data Transfers

If you are outside Australia, your data may be transferred and processed in Australia.
By using our services, you consent to this transfer.

8. Children's Privacy

Our services are not intended for children under 13 years of age.
We do not knowingly collect data from children. If we discover such data, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this policy at any time.
Changes will be posted here with a revised Effective Date. Please review periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy, contact us:

• Email: contact@jnatravel.com.au
• Phone: +61 476 524 600
• Address: PO Box 356, Toowoomba QLD 4350, Australia